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The Consumer Credit Act 1974 requires most businesses that offer credit or lend money to consumers to be licensed by the OFT.

To read the OFT Debt Collection Codes of Practice, please click here

The Data Protection Act gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.

The PCI Security Standards Council is an open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The Credit Services Association (CSA) was set up over 100 years ago to regulate the credit service industry. All CSA members adhere to a strict Code of Conduct, which has become the benchmark for best practice in the industry.
To read a copy of the CSA Code Of Practise, please click here

Global Credit Solutions (GCS) is the world’s largest network of international collections and tracing agents. The group employs more than 3,000 employees in over 80 countries across the world. Each office in the network is managed by teams with critical knowledge of local customs, cultures.
This makes tracing, collecting and litigating all over the world efficient and most importantly cost-effective. CCI Legal is the UK partner office for the GCS group.

We have full professional indemnity insurance through one of the largest providers in the UK.

ACA International is the comprehensive, knowledge-based resource for the credit and collection industry. In furtherance of its mission, through its Compliance Department, ACA strives to clarify the rights and responsibilities of all participants in the credit and collection cycle and enhance the knowledge and skills of credit and collection professionals around the world.

The United Kingdom Accreditation Service (UKAS) is officially recognised by the Department for Trade and Industry to accredit organisations against internationally agreed and regulated service standards. CCI Legal was awarded UKAS ISO 9001 status in August 2006.

To visit the UKAS website please click here.

IS0/IEC 27001 (only on our hosted IP service) is the certification process for the Code of Practice on Information Security Management.

Data Processing, Car Parking Charges

The Collector Accreditation Initiative is a standard which demonstrates individual and company understanding and adherence to Regulatory Guidance and the Legislative Framework.